Involving our community

Involving you in our work

We believe that Londoners have an important role in influencing our developments and helping us to provide the best possible care for our patients. Because we cover the whole of London, we are in a unique position to work with patients and members of the public from many different areas and backgrounds.

Public and Patients Council

We are committed to improving our patient and public engagement and created a new London Ambulance Service Public and Patients Council.

The Council provides a voice for patients, the public and carers in the design, development and delivery of Trust services and advises on ways to gain broader engagement, as necessary.

Public education

We run a wide-ranging public education programme which aims to increase understanding of our work, what happens when you dial 999 and what to do in a medical emergency.

Contact our Public and Patients Council

In June 2020, we launched the London Ambulance Service Public and Patients Council, which brings together a wide range of patients and the public representatives from across London at regular intervals to provide feedback on the care we provide and to help shape the way care is delivered.

The Council provides a voice for patients, the public and carers in the design, development and delivery of Trust services and advises on ways to gain broader engagement, as necessary. It has also set up a number of groups which focus on areas of our work, from how we support pregnant women through to how we can use new technology to improve the care patients receive.

The Council has about 20 members and two co-chairs: Dame Christine Beasley, who was previously the Chief Nurse for England, and Michael Bryan.

People who are interested in joining the Council should email: [email protected].