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Our publications

On this page, you can find a list of our general publications and links to other useful pages. If you require any of these documents in an alternative format or…

Our training

…day the plans of all of the emergency services were tested. An exercise on London Underground to test the radio system Teams from each of the emergency services went down…

Compliance and Reporting

We at the London Ambulance Service have to produce a number of Reports in order to comply with UK law, such as the Equality Act and Public Sector Equality Duty,…

Emergency heart care

…they could die. Heart attack A heart attack happens when an artery becomes obstructed, restricting the flow of blood to the heart. The most common sign of a heart attack…

Our Digital 999 programme -ePCR

…their iPads during their working shift and once their training has been completed. We are continuing to monitor ePCR to ensure there are no issues and no risk to any…

Communicating with us in other languages

…know. We will arrange for an interpreter to come onto the line so that we can understand each other better. You should also tell us if you require further communication…

Emergency stroke care

…causing a sort of ‘mini-stroke’. TIAs should be treated very seriously as they are often a warning sign that a more serious stroke is to come. The FAST test A…

Our plans for the future

…achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation,…

Sign for help – deaf paramedic urges people to download a new life-saving service

…And the same chance for saving lives.” Richard explains how to download and use the mobile app in the video below For further information you can visit the website: www.999bsl.co.uk…

Reporting incidents to us

Incident reporting The most common categories of patient safety incident reports are: A delay in an ambulance resource being provided A breakdown in communications with ambulance staff The clinical care…

Assistant Ambulance Practitioner role – FAQs

Assistant Ambulance Practitioners (AAPs) respond in ambulances alongside either a registered paramedic or another suitably-qualified member of staff and deliver emergency and urgent care to a wide range of patient…

Trust Board

…December 2024 Thursday 6 March 2025   Board papers for previous public meetings are available to download on the 2023 Board papers page. If you would like to access Board…

Accessibility

…be easily understood by as many people as possible. Downloadable documents – file formats The most common file formats for downloadable documents on our website are Portable Document Format (PDF)…

Keeping safe and well in the colder weather

…get your test result – only leave your home to have a test. Winter is always a busy time for our Service and our NHS partners. But this winter has…

Paramedic goes to great lengths to get his dream job at London Ambulance Service

…and complex emergency situations, such as industrial accidents and natural disasters. To join HART, paramedics must complete a clinical exam and a fitness test, which includes swimming. However despite growing…

London Ambulance Service Defibrillator Accreditation Scheme

What is a cardiac arrest and what is a defibrillator? When someone suffers a cardiac arrest, the heart stops. Blood is no longer being pumped around their body and they…

Paramedics take on 31 mile ‘Outrun an ambulance’ fundraising run

…the end of March https://www.justgiving.com/fundraising/Greenwich-Management-Team1 A team from NHS London’s Emergency Preparedness, Resilience and Response department – 12 participants all doing individual challenges https://www.justgiving.com/team/NHSLondonEPRR. Katie Smith from our control room…

Working with suppliers

…by ensuring compliance with the NHS Counter Fraud Authority requirement to comply with the Government Functional Standard for Counter Fraud. We operate a zero-tolerance approach to fraud and bribery and,…

Volunteers’ Week – meet our volunteer responders

…say make sure you are prepared for what you may be facing. Volunteering is great for you, however remembering that we are here for patients.” Joyce and Ben https://www.youtube.com/watch?v=R8HwYAUkzG0 https://www.youtube.com/watch?v=4R4ZreKk9zM…

Defibrillators