Health professionals

Our Emergency Bed Service helps NHS healthcare professionals find hospital beds for seriously ill patients. We arrange for around 10,000 patients to be admitted to hospital or transferred between hospitals every year, as well as a range of other services.

We know patients benefit when GPs are kept up to date. Here you will find information about the services we provide and how we will deal with your call.

We have procedures in place for staff to raise concerns about the safety of children or vulnerable adults and for safeguarding professionals to contact us where related information is required.

Of all the issues raised by our staff, incidents of persistent and regular callers to the 999 service is one of the most significant.

Find out more.

Other healthcare professionals can report incidents to us, including requesting information about handover times at emergency departments.